How Services Work

The Wingspan: Center for Learning and Writing Support offers a variety of ways for students to meet with staff for support.

Schedule an Appointment

In-Person Appointments

The Wingspan offers a variety of locations and hours for services. In-person appointments allow you to work closely with a trained peer educator on the Lawrence campus.
Student studying on her computer

Virtual Appointments

Because many students like face-to-face consultations but have complicated schedules, we also offer appointments online. Whether you choose to talk via text chat, audio chat, or video chat, virtual appointments enable you to have a real-time conversation with a peer educator--from anywhere you have internet.
Student working on homework

eTutoring (File Sharing)

For those writers who learn best from written feedback, we suggest sending your writing to us online and receiving eTutoring feedback. Though you do not have to meet synchronously in real time, you will still schedule an appointment time with a consultant – so you know when to expect a response. eTutoring is only available for writing consultations.
Students working in Capitol Federal Hall

Use our Appointment System

To schedule an appointment, use the Jayhawk GPS Navigate Student App or log into Jayhawk GPS via the Navigate360 website using your KU single sign-on.

Follow the directions on our Appointments page to book an appointment in Jayhawk GPS.

You can find a list of upcoming appointments in Jayhawk GPS under the Appointments tab.

In-person Appointments

In-person appointment are on-campus appointments. To attend your in-person appointment, please come to our location in Anschutz Library on the 4th floor, room 424. Please check in with our front desk.

Late Arrivals: You must arrive on time for your appointment. If you are more than 10 minutes late, your appointment will be treated as a no-show, and we will not be able to conduct the appointment.

Videoconference Appointments

To attend a videoconference appointment, join the Zoom link provided by email. You must have a working microphone to talk with your consultant. We also encourage you to use your video. 

Late Arrivals: You must arrive on time for your appointment in Zoom. If you are more than 10 minutes late, your appointment will be treated as a no-show, and we will not be able to conduct the appointment.

eTutoring Appointments

eTutoring is an asynchronous appointment for written feedback on a shared file. You do not need to show up at the time of your appointment. Instead, fill out the survey in the appointment confirmation, and attach your document at the link below before the start time of the appointment.

If the survey is not completed with an attached document before the appointment starts, the appointment will be considered a no-show.  

At the end of the appointment time, you will receive an email with your feedback attached.

If you need to cancel your appointment,

  • Log into the Jayhawk GPS (Navigate) website at jayhawkgps.ku.edu or the phone app. Go to the website or app and log in with your KU single sign-on.
  • Go to the Appointments tab and click on the appointment you want to cancel.
  • At the bottom right of the appointment details, click “Cancel Appointment.”
  • Choose one of the reasons from the dropdown menu, and click “Cancel Appointment.”
  • Once you have canceled your appointment, you may sign up for a new one.

If you have any questions about changing or canceling an appointment, call the Wingspan at 785-864-7733 or email learning@ku.edu or writing@ku.edu.

  • Log in to Jayhawk GPS.
  • Go to “My Docs” on either the app or website/web platform.
  • Click on “Appointment Summaries” to see notes from your Center for Learning and Writing Support appointments. Note that the document with eTutoring feedback will be sent through email at the end of the appointment time.