Appointments
Book an Appointment
Visit early in the semester and visit often!
To schedule individual peer academic coaching, tutoring, or writing consulting sessions, use the Jayhawk GPS Navigate Student App or log into Jayhawk GPS via the Navigate360 website using your KU single sign-on. For more details, use the instructions below, or check out the following video: Navigate Scheduling Instructions Video.
Finals Secret Snowflake Appointments (Dec. 16-20): Don't see an appointment when you need support during finals week? Email learning@ku.edu or call 785-864-7733 to make academic coaching, tutoring, and writing appointments outside of the viewable appointments in Jayhawk GPS.
- You have two options for making an appointment:
- On the app, click "+" (the plus sign) on the top right of the page and then "Schedule Appointment."
- On the website, click "Drop-in or Schedule Appointment."
- For the "What type of appointment are you interested in? (i.e., Advising or Other Support)" dropdown, click "Center for Learning and Writing Support."
- For the "Which of the following topics best describes your need?" dropdown, click on the type of appointment you are interested in.
- For undergraduate Peer Academic Coaching, choose "Peer Coaching."
- For subject tutoring, choose "Individual Tutoring."
- For undergraduate and graduate writing consultations, as well as graduate coaching, choose "Writing Center Services."
- To speak about writing in one of the language options listed or to speak in English about assignments in one of the language options, choose "Multilingual Consultations."
- Pick the date you want to meet.
- For individual tutoring, choose the class you want support in. (Note: This selection is not required for other appointments.) Use the filter options on the side to select a course and any other criteria you prefer.
- Click on the date/time you want. You may also toggle between tutors, writing consultants, and coaches by clicking on the initials above the time options to select a specific person.
- Choose your desired appointment type under "How would you like to meet?"
- Choose “In-Person (Lawrence)” to meet in Anschutz Library’s 4th floor.
- Choose “Virtual” to have a videoconference on Zoom.
- For writing consultations only, you also have the option for “eTutoring (File Sharing),” an asynchronous form of written feedback.
- In the “Would you like to share anything else?” area, tell us what you want to discuss to help us prepare, such as specific topics or assignments.
- Check the “Email Reminder” option to receive an email before your appointment. If you set your Jayhawk GPS settings to allow text messages, you could also choose that option.
- Press the “Schedule” button. You will see a success page where you can then go view the details of your appointment. You will also receive a confirmation email with the date, time, location, and details about how to attend. Note: Make sure to check for the necessary Zoom links or eTutoring surveys depending on your type of appointment.
Policies to Know
- Please arrive on time (or a little early) for your appointment. If you are more than 10 minutes late, your appointment will be treated as a no-show, and we will move to other students.
- Bring/be able to access course materials that will help with your session, including assignment instructions for homework and writing projects, textbooks, etc.
- If you are sick, please schedule an online appointment or reschedule.
- Give us notice if you need to cancel your appointment – ideally, at least an hour.
- Log into our appointment system and open your appointment. At the bottom of the screen, look for the option to cancel. You can also cancel by calling us at 785-864-7733.
- If you do not cancel your appointment and do not show up, it will be considered a missed appointment.
- If you miss more than three scheduled appointments, you will no longer be able to make appointments, and you will be asked to speak with one of our professional staff members to check in to see what is happening. Email learning@ku.edu or writing@ku.edu if you experience this situation.
Additional Information for Appointments
You can find a list of upcoming appointments in Jayhawk GPS under the Appointments tab.
In-person Appointments
In-person appointment are on-campus appointments. To attend your in-person appointment, please come to our location in Anschutz Library on the 4th floor, room 424. Please check in with our front desk.
Late Arrivals: You must arrive on time for your appointment. If you are more than 10 minutes late, your appointment will be treated as a no-show, and we will not be able to conduct the appointment.
Videoconference Appointments
To attend a videoconference appointment, join the Zoom link provided by email. You must have a working microphone to talk with your consultant. We also encourage you to use your video.
Late Arrivals: You must arrive on time for your appointment in Zoom. If you are more than 10 minutes late, your appointment will be treated as a no-show, and we will not be able to conduct the appointment.
eTutoring Appointments
eTutoring is an asynchronous appointment for written feedback on a shared file. You do not need to show up at the time of your appointment. Instead, fill out the survey in the appointment confirmation, and attach your document before the start time of the appointment.
If the survey is not completed with an attached document before the appointment starts, the appointment will be considered a no-show.
At the end of the appointment time, you will receive an email with your feedback attached.
If you need to cancel your appointment,
- Log into the Jayhawk GPS (Navigate) website or the phone app. Go to the website or app and log in with your KU single sign-on.
- Go to the Appointments tab and click on the appointment you want to cancel.
- At the bottom right of the appointment details, click “Cancel Appointment.”
- Choose one of the reasons from the dropdown menu, and click “Cancel Appointment.”
- Once you have canceled your appointment, you may sign up for a new one.
If you have any questions about changing or canceling an appointment, call the Wingspan at 785-864-7733 or email learning@ku.edu or writing@ku.edu.
- Log into the Jayhawk GPS (Navigate) website or the phone app. Go to the website or app and log in with your KU single sign-on.
- Go to “My Docs” on either the app or website/web platform.
- Click on “Appointment Summaries” to see notes from your Center for Learning and Writing Support appointments. Note that the document with eTutoring feedback will be sent through email at the end of the appointment time.